Shipment

1. What shipping options do you offer?

We offer standard and express shipping.

2. How long does shipping take?

Standard shipping usually takes 2-9 working days, express shipping 2-4 working days.

3. What are the shipping costs?

Shipping costs vary depending on shipping option and destination.

4. Do you ship internationally?

Yes, we offer international shipping.

5. Can I track my order?

Yes, you will receive a tracking number.

6. What happens if delivery is delayed or lost?

Please contact our Customer Service.

7. Do you deliver to packing stations/PO boxes?

Not yet, but we are working on it.

8. Can I change my delivery address?

In certain circumstances yes, contact our customer service.

9. Do you offer free shipping?

Free shipping for orders over 50€.

10. What to do if the delivery is damaged?

Contact our customer service for a solution.