Shipment
1. What shipping options do you offer?
We offer standard and express shipping.
2. How long does shipping take?
Standard shipping usually takes 2-9 working days, express shipping 2-4 working days.
3. What are the shipping costs?
Shipping costs vary depending on shipping option and destination.
4. Do you ship internationally?
Yes, we offer international shipping.
5. Can I track my order?
Yes, you will receive a tracking number.
6. What happens if delivery is delayed or lost?
Please contact our Customer Service.
7. Do you deliver to packing stations/PO boxes?
Not yet, but we are working on it.
8. Can I change my delivery address?
In certain circumstances yes, contact our customer service.
9. Do you offer free shipping?
Free shipping for orders over 50€.
10. What to do if the delivery is damaged?
Contact our customer service for a solution.